Privacy Policy

At Brigade LED, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website, https://brigadeled.com/.

1. About Brigade LED

Brigade LED provides LED video wall and display solutions, including indoor LED displays, outdoor LED displays, rental displays, installation, fabrication, content creation, software solutions, and technical support.

Our head office is located at:

Brigade LED
2/152, Karayamapalayam Road,
Mylampatti, Coimbatore,
Tamil Nadu – 641062, India.

For privacy-related queries, you may contact us at contact@brigadeled.com.

2. Information We Collect

We may collect personal information that you voluntarily provide when you interact with our website, including:

• Full name
• Company or organization name
• Phone number
• Email address
• Information provided in enquiries or messages
• Product or service requirements
• Any other information you voluntarily submit to us

We may also automatically collect certain technical information when you visit our website, such as:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of visits
• Referring website or source
• General website usage information

3. How We Use Your Information

We may use the information collected to:

• Respond to enquiries and requests.
• Provide quotations and information about our products and services.
• Contact you regarding your requirements.
• Provide customer support and after-sales service.
• Improve our website, products, and services.
• Understand website usage and improve user experience.
• Send service-related communications.
• Send marketing or promotional communications where permitted by applicable law and, where required, with your consent.
• Comply with applicable legal and regulatory requirements.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website traffic, remember user preferences, and improve the overall user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where third-party analytics, advertising, or other technologies are used, those providers may process information in accordance with their own privacy policies.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted service providers, contractors, technology providers, or business partners where reasonably necessary to:

• Operate and maintain our website.
• Provide requested products or services.
• Process enquiries.
• Provide technical or customer support.
• Maintain website security.
• Perform analytics or related business functions.

We may also disclose information where required by applicable law, legal process, court order, government authority, or where necessary to protect our legal rights, users, employees, or property.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through the internet.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, responding to enquiries, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

The retention period may vary depending on the type of information and the purpose for which it was collected.

8. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

Brigade LED is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain processing activities where applicable.
• Request information about how your personal information is processed.

To exercise an applicable privacy right, contact us using the details provided below. We may need to verify your identity before processing certain requests.

10. Children’s Privacy

Our website and services are intended for businesses, organizations, and general users and are not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised Effective Date. We encourage visitors to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact:

Brigade LED
2/152, Karayamapalayam Road,
Mylampatti, Coimbatore,
Tamil Nadu – 641062, India.
Email: contact@brigadeled.com
Phone: +91 99 44 37 37 37

We will make reasonable efforts to respond to privacy-related requests within a reasonable period.

13. Consent

By using our website, you acknowledge that you have read and understood this Privacy Policy. Where consent is required by applicable law, we will obtain consent in the manner required by law before processing personal information for the relevant purpose.